2025 tickets on sale date
Our 2025 tickets will go on sale on Friday August 30th at 09:00 here with the option of a payment plan for all types of tickets, parking and programmes. Tickets are tiered and once tier 1 sells out, tickets shift into tier 2 and so on. There are a limited number of tickets available that allow Thursday arrival.
Accessible facilities
Click here to visit our accessible information page for all the information about the different services we offer to help you enjoy our festival.
This includes a shuttle vehicle for people with mobility issues. Click here for more.
Accessible shuttle
A shuttle vehicle for people with mobility issues will pick up at Gate 4A and continue in a loop to Sabrina and Pengwern marquees ending back at Gate 4A.
Friday 18:00 – midnight
Saturday 11:30 – midnight
Sunday 11:30 – midnight
Monday 10:45 to 19:00
Accommodation
Hotel and B & B details are available here or from Shrewsbury Visitor Information Centre on 01743 258888 or email visitorinfo@shropshire.gov.uk
Animals
Ferrets, parrots, rabbits, cats and dogs…we’ve seen them all at SFF. Pets are not allowed in venues or mosh pits. Dogs must be kept under control and on short leads. Always clean up after your pets and don’t let them ‘go’ near our drinking water taps. Dog waste must be placed in the bin near gate 2 and NOT in our recycling bins (it upsets our recycling team!). Free poo bags are available from the campsite wardens.
Keep your dog a good distance away from speakers. Their ears are far more sensitive than ours, so loud music can stress them out and be potentially painful and damaging to their hearing. You can still enjoy the music, but make sure you’re somewhere your dog can enjoy it, too! For more tips and advice check out this link the PDSA’s Top tips for taking your dog to a festival.
Owners will be responsible for any damage caused by their pets. If your pet doesn’t have a friendly temperament, please don’t bring it!
Artists and programmed events
We make every effort to present the advertised programme but cannot guarantee that artists will perform at any particular time, or at all, and in the event of unforeseen circumstances, we reserve the right to present alternative performers and if necessary, re-programme events or concerts.
Babies and children
Our lost child point is in the First Aid building right next to gate 2. Please ensure children in your care are fully supervised at all times on the festival site and at children’s sessions, events or entertainments.
There are baby changing facilities at the Pandemonium! children’s area. SFF is breastfeeding friendly and parents are welcome to feed anywhere on the site. However, if they would like some shelter from the scorching sun (we can dream!) we have a feeding area in Wee Folkies zone.
Barbecues and fires
Off the ground barbeques are allowed provided they are constructed according to manufacturer’s instructions and are at least 18” off the ground. Open fires on the grass and disposable barbeques are not allowed.
Having a barbecue should be a safe and enjoyable experience for everyone. But cooking over hot coals can be hazardous.
Be aware of what you’re doing, it’s easy to be distracted when you have family and friends around you whilst cooking.
Make sure that your barbecue is in good working order.
Keep a bucket of water or sand nearby in case of emergencies.
Make sure your barbecue site is flat and well away from tents and caravans.
Keep children and pets away.
Never leave the barbecue unattended.
Remember your barbeque will become very hot, do not move it during operation.
Do not use spirit or petrol for lighting or relighting use only recognised firelighters.
Never put ashes straight into a rubbish bin. If they’re hot, they can melt the plastic and cause a fire.
Do not use as a source of heat (inside a tent or any enclosed or partially enclosed building) as you run the risk of Carbon Monoxide poisoning which can be lethal.
Gas barbecues
Bottled gas barbecues need special care when being turned on and off.
Make sure the tap is turned off before changing the gas cylinder.
Change gas cylinders in the open air.
When you’ve finished cooking, turn off the gas cylinder before the barbecue controls, to ensure any gas in the pipeline is used up.
Booking tickets
You can buy tickets 24/7 online here.
Gigantic Tickets manage all of our online and telephone ticket sales. You can pay using Visa, Visa Debit, Electron, MasterCard, Maestro, Solo, and JCB cards.
Telephone orders can be taken from Monday-Friday 09:00-17:00 on 0115 807 7900 (or +44 115 807 7900 from outside the UK). However, it’s far easier for you to book online 24/7.
VAT
All ticket prices include VAT.
All tickets are subject to availability and terms and conditions.
Booking fee
A booking fee is added to the ticket price by Gigantic Tickets to cover their costs.
Camping info and site opening times
Thursday weekend camping ticket holders are welcome on site from 15:00-18:00 on August 21. The campsite opens for all other weekend camping ticket holders from Friday 07:00. All campsites close on Tuesday at 12:00.
Thursday campers
Gate 11 opens for Thursday camping ticket holders from 15:00-18:00. Our ticket office will be open from 19:00-21:00 on Thursday. You are not allowed to save space for friends arriving on Friday. If you wish to camp together, you will need to meet up offsite before arriving together.
Please note that facilities on Thursday will be restricted to toilets and showers only. There are no Thursday events.
Thursday camping costs £25 per adult – weekend tickets holders only (children camp on Thursday for free).
Weekend campers
Gates open for all other weekend camping ticket holders on Friday from 07:00. Please note: Gate 11 in Berwick Road will open at 06:00. You’ll be able to access ALL campsites from 07:00. Everyone (except pedestrians) arriving before 10:00 will come in through gate 11. No traffic is permitted down Gravel Hill Lane until 10:00 apart from staff, contractors and local residents. Pedestrians and cyclists can access the site through gate 2 in Gravel Hill Lane from 07:00.
Weekend camping costs £35 per adult and £15 per youth.
Please note: Approximately550 stewards, artists, MCs, contractors and committee will be camping onsite when you arrive. It may look like a lot of people but we can guarantee no members of the public will be onsite and camping before opening time.
Wristband colours will indicate if you are entitled to camp so please make sure you book the correct tickets.
If you wish to camp you will need to book a weekend ticket with camping for each adult or youth. Camping is free for 0-10yrs and does not need to be booked.
Q – I’ve already bought weekend tickets. How do I add camping?
If you need to add camping tickets to an existing order of weekend tickets, you can only do so by emailing Gigantic Customer Services customerservices@gigantic.com making sure you quote your reference number.
Camping is not available as a stand-alone ticket or with day tickets.
Cars can be parked by tents, caravans, camper vans and motorhomes etc. and can be moved on and off site unless the weather is very wet. When you’ve set up camp, we’d very much appreciate it if you moved your car to the car park field. A free car park ticket will be given to you on arrival. Awnings and gazebos are permitted but please be considerate with the space you use. Thursday campers, you are not allowed to save space for friends arriving on Friday. Camping pitches are not pre-bookable.
A small number of electric hook ups are available but not bookable in advance. These are available on a first come, first served basis and we will collect a fee (amount tbc) at the festival via cash or card. Camping is not permitted in the car park field.
We have designated quiet, late night and family areas. The campsite is suitable for seasoned and novice campers alike. The site is relatively flat and has tarmac roadways except the main stage field and campsite 2. These areas are particularly uneven underfoot. The West Mid Showground is an agricultural showground and is usually populated with livestock so expect dips and ruts in the grass.
Parking
Once you’ve set up your camp, for the benefit of your fellow festivalgoers, we’d very much appreciate it if you moved your car to the car park field if you’re in a caravan or have additional vehicles in your party. If you zoom in on any of the drone images of the festival, you can easily spot areas taken up by cars that could be used for camping or unnecessary gaps between camping set ups.
Campers get a free car park pass on arrival so you won’t incur any cost for this.
Please do this wherever possible as it will mean a more enjoyable camping experience for everyone on site – it worked really well last year!
Parking for non campers is £5 per day or £15 for the weekend (bookable online). You’ll also be able to pay for parking on the day (cash or card) but online is easier. Camping is not permitted in the car park area of the field. Car parking is available from 12:00 on Friday 22 August 2025.
Our parking area is manned by volunteers in the day and patrolled by security staff at night. We can’t be held responsible for any loss or damage to vehicles or contents.
Carers’ tickets
If you require a carer to attend the festival to assist you for the weekend, then one carer’s ticket can be purchased in the same transaction as a weekend ticket. Carer’s tickets are £100 and are not tiered. To qualify, you need to be in receipt of one of these carer’s credits. Proof of eligibility will be required at the festival or the full price will be charged.
If they are camping, that will need to be purchased at the standard rate.
- Disability Living Allowance – middle or highest rate of the care component
- Attendance Allowance
- Constant Attendance Allowance
- Personal Independence Payment daily living part
- Armed Forces Independence Payment
- Child Disability Payment (CDP) middle or highest rate of the care component
Car parking for non-campers
Ample car parking space is available for people who are not camping. Car parking is charged at £5 per day or £15 for the festival weekend (bookable online). You’ll also be able to pay for parking on the day (cash only) but online will be much easier. Camping is not permitted in the car park area of the field. Car parking is available from 12:00 on Friday. We can’t be held responsible for any loss or damage to vehicles or contents.
Cash machines and cashless payments
There are no cash machines on site, but cash back is available at the bars. You can make cashless payments in the bars and most traders will also offer this facility.
Catering, bars and the festival shop
There will be a great selection of meat, vegetarian and vegan dishes from around the world including non-spicy British food too. Options may include pizzas, veg tarts, noodles, bean stew, Thai meals, Mexican wraps, fish and chips, healthy salads, quality beef burgers, veg platters, full English breakfasts, sweet and savoury crepes and so much more.
We also have local farm made ice cream, speciality teas, real coffee, juices and smoothies plus five real ale bars stocking all your favourite tipples including prosecco, gin and cocktails.
Our festival shop will be selling newspapers, eggs, bacon, sausages, bread, milk, tea, coffee, sugar and other staples that make up the camping cook’s larder.
There really should be no need to go hungry or thirsty!
And, of course, you are welcome to bring your own food and drink into the festival.
Chairs & chair crèche
We don’t provide seats so please bring your own chairs or picnic blankets to sit on.
If you’re a weekend visitor staying off site, we offer a ‘chair crèche’ so you can leave your seating overnight so you don’t have to carry it to and from your accommodation.
Drop your chair off at the Stewards Office (closes at midnight) and collect it the next day. £2 per chair per night, which will go to Hope House. Chairs left at owners’ risk.
Craft fair
Our craft fair offers all manner of things from semi-precious silver jewellery, children’s books & games, pottery, glassware, hats, bags and shoes etc. Many of the stalls will be offering unique items with a high percentage of craft workers presenting their own handmade products. Roots Records will be selling our artists CDs (you can even get them signed). And for those special treats make sure you visit the music instrument stalls where knowledgeable staff are always on hand to help
Day ticket holders
Day ticket holders are welcome on site from:
Friday 12:00-midnight
Saturday 09:00-midnight
Sunday 09:00-midnight
Monday 09:00-midnight
Please proceed to the ticket office to claim your wristbands. If you’re driving there’s plenty of parking available at £5 per day or £15 for the weekend. Please click here to book in advance.
We don’t provide chairs so please bring your own chairs or picnic blankets to sit on.
Dogs
We’re proud to welcome well behaved dogs (and their owners) to the festival. For all you need to know, click here.
Electric hook-up
The showground has a number of electric hook ups located around the site – they are only available on a first come, first served basis.
If you use one of the hook up points, a festival representative (with official identification) will visit during the week and collect payment (amount tbc) by cash or card for every individual connection. If they cannot locate you, they will leave a note with instructions to pay at the ticket office before 18:00 on Monday.
Whatever you’re using the hook-up for – i.e. boiling a kettle or storing important medical supplies – payment is obligatory as our energy costs are vast and we are still subsidising the use of electric hook ups, even with the fees collected.
E Ticket exchange and validity
Please keep your automated E Ticket very safe and bring it with you when you come to the festival. It will be scanned at the ticket office and wristbands issued. You can show your E Ticket on your mobile phone or device or bring a printed copy if you prefer.
Wristbands will be fitted at the ticket office and cannot be replaced if lost. Wristbands are not transferable between different persons and must be displayed at all times.
Broken, copied or defaced wristbands are unacceptable and will result in access to the facilities being denied.
Thursday
Thursday camping ticket holders arrival only from 15:00-18:00. No events.
Friday
Tickets are valid from 12:00-00:00. Events start at approximately 14:00.
Saturday & Sunday
Tickets are valid from 09:00-01:00
Monday
Tickets are valid from 09:00-18:30
Timings are approximate.
Weekend
Tickets are valid from Friday to Monday inclusive.
Festival bus
Buses are available at gate 1 to take you into town and back on Saturday and Sunday from 09:00-18:00. Buses leave the festival site every 15 minutes. The final bus arrives back at the showground at 18:05.
Festival buses are very expensive to hire (£4.5K per year) and we’d be very grateful for donations of £2 per trip please.
Festival map
Find useful maps here.
Festival office opening hours
Before the festival – 09:00-17:00 Monday-Friday.
Festival weekend – Friday 09:30-22:00, Saturday & Sunday 09:30-21:00, Monday 09:30-16:00.
Telephone number – 01743 709935
Festival site address and postcode for sat navs
West Midlands Showground, Berwick Road, Shrewsbury, SY1 2PF (do not post anything to this address).
First aid, mental health and medical cover
You can access first aid treatment 24/7 next to gate 2. Our medical team can be contacted by any steward with a radio.
Trained staff and volunteers from Shropshire Mental Health Support will be located near Gate 2.
In an emergency never hesitate to dial 999 from a mobile phone telling the operator that you are on the West Mid Showground, Berwick Road, Shrewsbury, SY1 2PF.
Gas
We are not able to sell gas bottles. Please make sure you bring full bottles with you.
Glamping
Our glamping partner is Wild Hare Events. Click here for more information about how to do your festival in style!
How can I buy a souvenir programme or find out when artists are performing?
YOU WILL NOT BE ABLE TO ORDER A PROGRAMME IF YOU LIVE OUTSIDE THE UK.
Artist’s performance days will be listed on the Who is on When page. A basic programme will be available on our website in mid-August. If you live in the UK you can pre-order a souvenir programme until 17:00 on Friday the 8th August but please note they will NOT be posted before August 15th . Please do not order a programme if you think you’ll be on holiday during potential delivery dates as a second programme will not be provided free of charge at the festival. Programmes will be available to buy when you arrive at the festival in the ticket office and merch tent.
We do not yet have confirmation of whether we will be able to sell programmes via the Visitor Information Centre at the Shrewsbury Museum and Art Gallery (as in previous years) in 2025.
Images
We believe that all third-party images on this site are free of copyright but if you own the rights to any image, please contact us and we’ll remove it immediately.
Mobile phone battery charging
Mobile phones can be charged in the steward’s office on Thursday 16:00-21:00, Fri, Sat & Sun 09:30-21:00 and Mon 09:30-18.00. Please bring your own charger. Each charge costs £2 which will be donated to our charity partner Hope House.
Please be aware that we will do our level best to keep your equipment safe, but we can’t be held responsible for any loss or damage.
Official photos, media, visual, audio & social promotion
Ticket holders (adults and children) consent to inclusion in official photographic, visual and audio promotion of the festival. Festival photographers, videographers and social media volunteers are easily identifiable – they will be wearing blue tabards.
Public and other transport
Where is the nearest train station?
Shrewsbury railway station is situated in Castle Gates which is only 10/15 mins walk from the festival site. For directions and maps from the station go to our main menu or click here. National Rail enquiries can be contacted on 08457 48 49 50 or go to www.nationalrail.co.uk
By bus and coach
The National Express run coaches into Shrewsbury, please call 08705 808080 or go to www.nationalexpress.com
For details of bus routes and times within the county, please call the Shropshire Traveline on 0870 6082608 or contact a Tourist Information Centre.
Car share
We are working with www.gocarshare.com to help people share car journeys. It’s a great way to save money if you are driving or to get to the festival on the cheap if you need a lift. It’ll help you cut carbon and as it’s built around Facebook, you can find people who like the same music or who have friends in common. You can add your journey here.
Bicycles
For those of you who bring bicycles, thank you, it helps keep cars off the road and reduces our carbon footprint. There are no specific areas where you can leave bicycles but one side of the festival perimeter is a chain link fence which bicycles can be chained to.
Payment plan
On our payment plan, you can pay for all tickets (weekend and day, camping and non camping), parking and programmes in up to 11 instalments.
For example, if you buy on August 30th (the first day they go on sale) you can pay in 11 instalments. If you buy in December, you can pay in seven instalments and so on. The number of instalments will automatically be calculated when you book.
The face value of the tickets is split equally across instalments and the booking fee is paid in full on the first instalment. The final date to begin a payment plan is May 31st, 2025 (subject to ticket availability).
Instalment schedule:
August – 11
September – 10
October – 9
November – 8
December – 7
January – 6
February – 5
March – 4
April – 3
May – 2
Recycling and green issues
Where possible, we ask that you take your rubbish home for recycling please. These days we are struggling to cope with the sheer volume of recycling at the festival.
We are working with Barringtons, an experienced event waste contractor. Waste is sorted off site and we’ll share the results when it’s all been processed.
For more information, click here.
Refund policy
Tickets cannot be exchanged or refunded after purchase. If the festival clashes with a holiday, wedding, christening or party etc. the festival cannot provide a refund for these reasons or anything similar. However, refunds for medical emergencies, may be given consideration on written request by emailing info@shrewsburyfolkfestival.co.uk.
Security, safety and lost property
SFF has a reputation for being a family friendly festival with a pleasant atmosphere in which to enjoy music, song and dance. Our security team is here to make sure you stay safe and that our event remains as friendly as ever.
To help us, please look after one another and take care of your valuables by keeping them out of site and locked in your car. Please don’t leave valuables in your tent.
Lost property should be handed into and collected from our ticket office onsite before you leave the festival. If you have any lost property queries, please email info@shrewsburyfolkfestival.co.uk Six weeks after the festival lost property will be taken to a local charity shop.
Ticket types and wristbands
An automated E Ticket will be emailed to you within 30 minutes of ordering. You’ll need to show your E-ticket, complete with barcode (for scanning), on arrival. If your email doesn’t arrive within 30 minutes, please get in touch with Gigantic Tickets at customerservices@gigantic.com or give them a call on 0115 807 7900. Don’t forget to check your junk folder first!
Weekend wristband colours will indicate if you are entitled to camp or not so please make sure you book the correct tickets. Weekend tickets have three tiers. The earlier you buy your tickets, the cheaper they are.
Each tier has a limited number of tickets and when they’re gone, they’re gone so please book early! When tier 1 tickets sell out the price will automatically change to tier 2 and so on.
CONCESSIONARY TICKETS (adult weekend tickets only). There are no concessionary day tickets.
Prices are tiered and like all other tickets, when they’re gone they’re gone.
Concession tickets are for :people aged 65+, full time students 18+, people claiming Universal Credit (UC) or Employment and Support Allowance (ESA)
Wristband colours will indicate if you are entitled to camp or not so please make sure you book the correct tickets. Camping is available at the standard rate.
CARER TICKETS
If you require a carer to attend the festival to assist you, then one carer’s ticket can be purchased in the same transaction. Carer’s tickets are £100 and not tiered. To qualify you need to be in receipt of one of these carer’s credits. Proof of eligibility will be required at the festival or the full price will be charged. If they are camping, that will need to be purchased at the standard rate.
- Disability Living Allowance – middle or highest rate of the care component
- Attendance Allowance
- Constant Attendance Allowance
- Personal Independence Payment daily living part
- Armed Forces Independence Payment
- Child Disability Payment (CDP) middle or highest rate of the care component
CHILD AND YOUTH TICKETS AND CAMPING FOR UNDER 18s
All under 18s tickets are priced according to age (0-4yrs go free). Camping is free for everyone aged 0-10yrs and does not need to be booked.
Youth 11-17yrs camping costs £11, available with weekend tickets only.
Under no circumstances will youths be permitted entry to Shrewsbury Folk Festival without adult accompaniment.
Wristband colours will indicate if youths are entitled to camp or not so please make sure you book the correct tickets. N.B. if camping is required the adult must camp with, or next to, the youth’s camping pitch.
If you think your age will be questioned, please bring personal identification.
ALL UNDER 18s MUST BE ACCOMPANIED BY AN ADULT.
FAMILY TICKETS (AVAILABLE WITH OR WITHOUT CAMPING)
2 adults and 2 children (5-10yrs)
2 adults and 1 child (5-10yrs) and 1 youth (11-17yrs)
2 adults and 2 youths (11-17yrs)
Toilets, showers and washing facilities
Free showers are available 24hrs a day. Please queue patiently and be as quick as you can so other people can use them and not miss any of the shows. Certain times of the day are busier than others. If you choose peak times you will encounter queues (there are plenty of ‘quiet’ times). Although the showers are connected to the mains water supply, pressure can be unreliable which will also affect the water temperatures so please be patient.
Drinking water taps must not be used for washing up dishes or yourselves. Please fill a suitable container and take it back to your tent or caravan. Chemical loo waste (caravan toilets) must be emptied into the Elsan points. Under no circumstances must you clean your toilets with the drinking water taps and do not empty them into the temporary loo blocks – the chemicals don’t mix!
Venues and seats
We will have a combination of outdoor open-air stages and open sided marquees without seating. You will need to bring your own seats and picnic blankets etc. See our venues page for more.
Volunteer stewards
If you are interested in becoming a steward more information is here.
What time does the festival start and finish?
Friday 15:00-00:00, Saturday and Sunday 12:00-00:45, Monday 12:00-18.00. All timings are approximate.
Will my details be passed on to third parties?
No, we will not pass on your details to third parties. We will only use your email address to send festival updates i.e., artists booked, links to tickets, who is on which day, dance teams, maps, camping details, arrival times, car parking, catering and bars and P@ndemonium! and Refolkus activities. We want to keep you informed with festival news so please make sure you check this option when you buy tickets: ‘Yes – Shrewsbury Folk Festival can keep me up to date with all the lovely festival news about artists and everything else you need to know about SFF’.
You will miss important information if you skip this option!
Workshops and Tuneworks
SFF will be running a large number of workshops that cover just about every aspect of the folk tradition. A workshop programme will be shared on the website later in the year… usually mid-August.
These terms and conditions are subject to change at any time without prior notice.